Safe Shopping

We value the trust our customers place in us when ordering from us online. We protect our customers by leveraging the latest technologies and compliance standards to safeguard all personal information.

Most Common Questions

  • Is it safe to order from PartsGiant.com?

    Yes. We understand that your personal information is extremely important. We use a wide variety of electronic security measures and best practices to protect your information. All information is processed and secured using the most up-to-date Payment Card Industry Data Security Standards (PCI DSS). We do not store your credit card number nor will we ever share your personal information with other entities without your permission outside of processing your order. Only when relaying data as part of our Fitment Guarantee or when servicing warranty matters will we use your basic information (eg., your name and address) to handle these matters.

  • Do you protect my personal information?

    We only use your personal information to complete the requested transaction, fraud screening and to improve our operations. All data is secured using widely-accepted industry standards for personal data protection.

  • Do you use safe payment options?

    We accept payments from most major credit cards and PayPal.

  • Do you use encryption?

    Yes, we utilize up to 256-bit encryption via Norton's Site Secure SSL Certificate. To obtain and maintain Norton SSL certification, our systems must meet stringent algorithm agility in order to defeat attempts by rogue parties to penetrate our secure servers.

  • Is your site protected from malware and other vulnerabilities?

    We use Symantec Website Security Solutions for both daily malware scanning and vulnerability assessments. We take data security very seriously and continuously evaluate threats as they emerge and adapt out systems accordingly.

Online Shopping Safety Tips

Keep your desktop, phone, or tablet clean and up to date. Always check and update your operating systems and browsers with the latest security software.

Help others by always reporting cyber-crimes to your local enforcement agencies and to the Internet Crime Complaint Center (www.ic3.gov).

Make strong passwords by incorporating lower case letters, capital letters, numbers, and symbols.

Review your banking and/or credit card statements frequently. If you find a discrepancy, report it immediately. Additionally, keep paper copies of all important documents and receipts.

Never use Wi-Fi hotspots or any unsecured wireless networks to make online purchases.

Mailing Address:

Parts Giant
4665 Broadmoor Ave SE
Suite 140
Grand Rapids, MI 49512

Phone Number:

888-575-6570

Support Hours

Support Hours:

Monday–Friday: 10–6 EST
Weekends: Closed